Cancellation Policy
Under any circumstances, if you wish to cancel the placed order, you can do so by logging into your account or getting in touch with our Customer Care representatives. However, you can cancel your order online as long as the product has not been dispatched from our warehouse.
Note: Once the order shipped we cannot refund the Shipping charges.
Once you request the cancellation of item(s) in your order, in case of prepaid orders, it will take us a maximum of 1-2 working days to approve the refund request of cancelled order.
Once the request is approved, it will take 3-4 working days to initiate a refund. Any amount paid will be credited into the same account using which the payment was made. You will be notified of the same by E-mail or an SMS.
Additionally, you can get in touch with our customer care services to initiate cancellation of the order by contact with our customer care at sales@goecosafe.com or 8870028676
We reserve the right to cancel your order in certain unforeseen circumstances, which may include without limitation the following:
- Technical errors or issue
- Malpractices used to place the order
- Order is undelivered after three (3) attempts
- Pricing or specifications on any product as is shown on the Site due to any technical glitch, resulting into incorrect pricing or specifications.